Employer Terms & Conditions

Account & verification

• You must provide accurate company details. Unlocking candidate contacts requires a GST number or business registration, which our team verifies.
• Accounts may have multiple team members sharing one credit wallet. The account owner is responsible for their team’s use.

Credits & payment

• Credits are bought in plans and are valid for the period shown at purchase. Buying a new plan extends the validity of all unused credits.
• Unlocking a candidate’s contact details uses credits. Unlocking the same candidate again is free for your company.
• All prices exclude GST, which is added at checkout. A GST tax invoice is issued for every purchase.

Refunds

• If an unlocked profile is fake, unreachable for 3 working days, or materially misrepresented, raise a refund request within 14 days. Approved requests are refunded as credits.

Use of worker data

• Use worker contact details only to offer genuine work. Do not share, sell or bulk-export them, and do not add workers to marketing lists.
• Never ask a worker to pay a fee, deposit or “registration charge” for a job. This leads to permanent suspension and may be reported to authorities.

Job posts

• Job posts must describe real vacancies with honest pay information, and must not discriminate unlawfully.

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Questions? Contact our Grievance Officer. Other policies: Worker terms · Employer terms · Privacy · Cookies